Music streaming boosts telco’s consumer engagement and ARPU

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Your customers are constantly playing music on their phones. Our robust backend platform, modular APIs and turnkey apps empower telecommunication companies and mobile operators to use the power of music streaming in their VAS strategy to support customer acquisition, retention and collect valuable user insights while they use their mobile phones.

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Need help integrating a successful music streaming service into your VAS strategy?

Music is a powerful marketing & content asset for telcos seeking to stand out and grow in a competitive market. While you could partner with an existing DSP and reward your customers with limited-time access, another path is to own your service and customer relationship without significant infrastructure investment. Tuned Global is here to help:

Develop new revenue streams thanks to music subscriptions bundled into plans.

Create the best retention tool by offering something your audience loves and customising it to their tastes.

Deepen your customer knowledge by accessing enriched data insights.

Stand out from the crowd by differentiating your offer from generic music services and competitors.

The proven music streaming technology for mobile phone providers

We seamlessly integrate licensed music into new and existing digital platforms & services, simplifying and accelerating the launch of branded music, audio, and video streaming services.

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Market-leading features from Day #1

We have all the pre-built functionalities you need to go toe-to-toe with mainstream streaming platforms. Your users can access music through Playlists, Mixes, Radio, Albums, Artists, Offline playing, Lyric Display, Recommendations, and Advanced Search.

We also support programmatic radio and live radio broadcasting.

Social and engaging features

We help set your music service apart and boost user engagement with innovative features.

Social Radio turns your music app into a social experience
AutomixIQ transforms music playback into an immersive, gapless experience
Rewards encourage people to listen more to unlock free listening
Karaoke lets users sing along to their favourite tracks with on-screen lyrics and vocal removal.

Built to integrate into telcos’ systems

Our track record in partnering with global telecommunications companies in all kinds of markets enables us to seamlessly integrate with your backend systems and streamline your billing process, enabling you to create various customer tiers and bundles, utilising a One-Time Password (OTP) as a unique login method and enhance your analytics capabilities.

Multimedia and multi-devices enriches user experience

We go beyond just offering music on mobile devices. Our platform is designed to deliver a truly versatile audio-visual experience, integrating podcasts, radio, audiobooks, video, live video, and karaoke across a wide range of devices. Whether it’s streaming on TV, enjoying content on a Smartwatch, or creating memorable moments with karaoke, our technology ensures seamless and engaging experiences wherever your users are. With a focus on multi-device accessibility, we help you meet your audience's needs at home, on the go, and even during their daily commutes.

Diverse revenue and billing models

We provide multiple revenue generating options for your platform, including subscriptions, bundles, and advertising integration (audio, banner, and video ads).

Although Tuned Global’s payment solutions include direct carrier billing to streamline the billing process and reduce churn, we also offer in-app payment, credit cards, mobile wallets and vouchers.

The subscription terms can be adapted to your market, from yearly and monthly to daily plans — based on your chosen business model.

Optimised for local markets

We understand the challenges music streaming products must address in order to be adopted at scale in emerging markets or isolated territories, including connectivity, payment methods, and strong local culture.

Tuned Global’s music streaming solutions are optimised to solve these challenges with features like multi-language and alphabet versioning, low data usage, efficient cashing technology, cardless payment options, offline mode, and reward systems.

Our solutions have been tested worldwide. We've powered localised music streaming services for telecommunications companies in Australia, India, Southeast Asia, the Middle East, Africa, and North America.

Starting your telco music streaming project

We take care of all the technical aspects, including managing both back-end and front-end operations, uploading and managing your music catalogue, and reporting to rights holders so you can focus on managing your users, content programming, and marketing.

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White-label streaming app

Our native iOS and Android turnkey white-label streaming applications are designed with modularity in mind and can be deployed across multiple devices, including wearables, TVs and cars. We have a proven template for rapid delivery, and our user interface is continuously refined based on feedback from millions of users. Each client's layout is fully personalised, incorporating their logo, colours, and images.

We also provide marketing and retention tools, and payment solutions that integrate seamlessly with your existing system.

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APIs

If you manage your own front end, you can integrate our rich music, audio, and video streaming features using 500+ advanced APIs—the same ones powering our robust turnkey white-label apps.

Our full-service RESTful APIs ensure seamless integration with your platform, covering everything from rights and content management to search, recommendations, subscriptions, authentication, and service management. With our robust API suite, you gain full control over your user experience while leveraging our industry-leading technology.

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The cloud platform for all your music streaming projects

Rights holder reporting

We provide detailed reporting across multiple territories and regions for rights holders, record labels, publishers, PROs, and the analytics needed for transparency.

Funnel-based messaging

Send in-app messages and push notifications. Categorise users by demographics or interactions to send targeted messages and boost engagement.

Customised tagging

Our system allows you to tag playlists, songs, albums, radio stations, and users, as well as create your own tag groups. These tags are then used to provide related content automatically.

Recommendation engine

TunedIQ uses machine learning and data analysis to create personalised music experiences, increasing user engagement, discovery, and interaction.

Scalable infrastructure

Our platform, built on the same AWS cloud infrastructure as Netflix and Spotify, guarantees a seamless, high-quality user experience, regardless of data and traffic demands.

Content Delivery Network

Our Content Delivery Network (CDN) partners with trusted providers to ensure the fast and secure delivery of your music across the globe, protecting your reputation.

Content Management System

Autotune CMS allows you to manage your music, audio and video catalogues, the editorial of your streaming app and your users in one place.

Licensing support

We simplify music licensing with our sub-licenses and introduce you to the right music licensing experts to guide you with rights and regulations.

Extensive Catalogue

Access over 150 million tracks from major and independent labels such as Universal Music, Warner Music, Sony Music, Believe, Merlin and more.

Gabb launched the first 100% kid-safe music streaming service on Tuned Global’s music tech platform

Gabb partnered with Tuned Global to create Gabb Music for kids and teens. It offers a curated library of tracks across all genres, free from explicit content. Tuned Global’s existing music app and reliable backend streamlined development, while our integration with metadata and rights management technology supported Gabb’s proprietary filtering system. Available exclusively to Gabb Wireless customers, it integrates seamlessly with mobile plans for easy billing and authentication.

TrueID super-app includes a music streaming offer

True Digital added music to their super app and saved 13 months of lead time by integrating with Tuned Global's advanced APIs.

“[Tuned Global] helped us pivot off a legacy platform that did not have anywhere near the same functions and capabilities that Tuned Global provides out of the box.”

Brian Clark, Chief Product Officer - True Digital

Idea mobile music streaming service in India

Idea Vodafone launched an Indian-tailored music streaming service with Tuned Global’s technology

Idea Vodafone used Tuned Global’s APIs to create a fully customised music streaming service supporting 22 regional dialects. Content is distributed based on users’ regions, prioritising both local and international artists. The platform is tailored to India’s unique music consumption habits, shaped by Bollywood and celebrity culture. Users could stream, create playlists, watch videos, and listen offline, just like on mainstream platforms.

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Tusass has created a home for Greenlandic music with Tuned Global’s white-label app

Tusass partnered with Tuned Global to launch Greenland’s first dedicated music streaming service, shining a light on local indigenous musicians. The platform provides a single hub for Greenlandic music, making it easily accessible to fans in Greenland, Denmark, Canada, and the Faroe Islands. By supporting local culture and preserving heritage, Tusass strengthens customer loyalty and engagement.

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Why choose Tuned Global?

Certified and reliable technology

Tuned Global prioritises data security, with SOC 2 certification to support GDPR and HIPAA compliance. Data encryption, RBAC, MFA, and detailed audit trails ensure data protection and rapid threat response. The scalability of our streaming solutions infrastructure was recently showcased in an AWS case study.

Trusted by music labels & industry leaders

Born and bred in the music industry. We are trusted by music rights holders, major labels, and thousands of independent labels to facilitate licensing discussions, advise on copyright infringement risks, and handle integrations, streaming, and detailed reporting for a transparent supply chain.

Speed to market

We know that getting to market quickly is mission-critical. Our turnkey streaming solution is white-label ready and can be live in just 8 weeks after you’ve secured your licensing agreements at 70% cost saving.

About Tuned Global

More questions?

Find the answer to frequently asked questions in the Telco industry.

For more information and a demo of our services, get in touch today.

Do you have pre-licensed music I can use for my digital streaming service?

We have sub-licenses with Universal Music Group and Believe to expedite licensing and facilitate discussion with all majors and independent labels. We also offer fully licensed music solutions for background music and radio-style services (DMCA) in certain regions.

Our music catalogue contains over 150 million songs from major record labels, including Universal Music Group, Warner Music Group, Sony Music, Believe and Merlin, as well as numerous independent labels.

We can quickly deliver audio assets and metadata, but you'll need licensing agreements with the rights holders. Talk to us about getting you started on the right foot.

Can you help me licence the music?

Yes. We assist our clients in navigating the complexities of licensing by helping them understand their requirements and connecting them with the right people, including record labels, publishers, and entertainment lawyers.

Can you generate a usage report of which music has been played?

Yes. We know that high-quality reporting is intrinsic to a successful music streaming service. Our comprehensive reporting includes Regional Rights and Rights Holder Usage Reporting (the required reports you must file to use licensed content). We can also help with financial reporting for royalties payment if required.

Our reporting software RAPPORT allows us to generate reports that meet the rights owners' differing formats and frequency requirements in an industry-approved format, making your life easier.

Can you also report to music publishers?

Yes. We can also generate usage reports for publishers and gate content if needed. We are integrated with Music Reports, HFA Rumblefish, Blokur or CrunchDigital for more advanced content gating and filtering.

Can I access data and analytics?

Yes. We offer App Analytics to track user sessions, page visits, downloads, retention, attribution and more with integrations like Google Analytics, Appsflyer, or Mixpanel.

Catalogue Consumption Analytics allows you to monitor streams, popular artists, and albums, with access to real-time dashboards on AWS Quicksight.

Our Scalable Data Lake Services enable the ingestion, enrichment, and export of large volumes of data in Parquet file format. This architecture efficiently handles music catalogue metadata, user behaviours, and subscription trends, providing near real-time insights for actionable decisions.

Do you have your own music recommendation engine?

Yes. We built a machine-learning music recommendation engine called TunedIQ that works great with artists from all over the world — from Asia, Africa, Europe, or the US. TunedIQ helps you find your users' best local and international music suggestions.

We’re also integrated with third-party solutions such as Musiio, TiVo and Music Story to provide advanced tagging and search functionality specific to your experience.

Do you have revenue share options?

No. We are a technology provider and charge a monthly rate. All the revenue generated from your streaming service is yours to keep.

Branded app

Music-as-a-Service

Streaming service APIs

Playlisting tool

AutomixIQ

Licensing

Social Radio

Features